EW Claim Survey (Store Only)

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Please input EW period (Memo Date)

*請小心填寫，系統會自動分配至對應EW供應商電郵 (EW目前由3間公司負責不同計劃)

Choose one of the following answers
*

Please input Plan Type (ESXN1 is not replacement plan)

*請小心填寫，系統會自動分配至對應EW供應商電郵 (EW目前由3間公司負責不同計劃)

Choose one of the following answers

* How could we help? (RP Plan *Only for SIC apply) Choose one of the following answers
* Please Input Sales Memo ( Remove "/" ) 
Only numbers may be entered in this field.

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Customer Name

(Replacement Plan) SR Payment Store No.  (e.g. 4780 or 4781)

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Contact Information - Tel / Email

(Replacement Plan) Device / SR Amount / EW Period 

e.g. WH1000XM4 / $1400 / 20240321-20250320

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Remark (N/A if not required)

Required for Replacement : Replace Symptom (Auto forward to EW Vendor)

Please Upload Document
Please upload between 1 and 3 files

Upload file(s)

HelpUpload previous file if not relevant.
(Replacement Application) Please take picture of the product 
Please upload at most 3 files

Upload file(s)


*

Handled by Store Number (e.g. Chris)

(Replacement) Must be Store IC 

Store Number for receipt (e.g. 2010)

Must be 4 digits, system will convert to ftrhk(2010)@aswatson.com

Only numbers may be entered in this field.